MANAGER, BUSINESS TRANSFORMATION STRATEGY & PORTFOLIO GOVERNANCE

Information Technology

Victoria or Vancouver Lower Mainland

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees, while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

The Manager, Business Transformation Strategy & Portfolio Governance is the strategic right hand to the Executive Director, Business Transformation. This role acts as the connective tissue between strategy, finance, governance, and delivery, standing up a single, enterprise-wide system that links priorities to investments, execution, and measurable outcomes.

In this role, you will provide strategic leadership across enterprise IT portfolio planning, including a rolling 12-year capital refresh, and oversees both annual and in-year fiscal planning for capital and operating budgets. You are responsible for managing the centralized intake of enterprise IT initiatives and ensuring disciplined portfolio investment management aligned with organizational priorities.

You will also lead portfolio execution governance, owning the IT intake workflow, guiding PPM funding release decisions in partnership with Finance, and shaping the organization’s IT governance framework, including KPIs and performance measures. You will deliver executive-level reporting, including forecasting, Class A reporting packages, KPI scorecards, and Board-ready updates.

Leading a small team of analysts, you also act as a key enterprise partner working closely with business units to develop strong, value-driven business cases that align with BC Ferries’ strategic priorities and operational constraints. This role plays a critical part in advancing a structured, capability-driven approach to transformation, linking business challenges to measurable outcomes and long-term value.

If you’re energized by building structure where it doesn’t yet exist, enjoy operating at the intersection of business and technology, and can translate strategy into executable, governed portfolios—this is a rare opportunity to leave a lasting mark.

The Role

Reporting to the Executive Director, Business Transformation, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

IT Strategy & Strategic Portfolio Planning

• Leading the 12-year capital refresh plan for core platforms and assets, integrating lifecycle timing, obsolescence risk, and sustainability considerations connecting the long-term forecasts to annual capital and operating budget cycles;
• Orchestrating annual and in-year quarterly fiscal planning (capex/opex) for IT, aligning to enterprise strategy, business-architecture roadmaps, and regulatory obligations;
• Maintaining portfolio level investments and scenario analyses with recommendations on trade-offs that maximise ROI, resilience across people, technology, and governance priorities;

Centralized Intake & Project Portfolio Management (PPM) Delivery Support

• Designing and implementing the enterprise IT intake process for all new initiatives including triage, sizing, dependency checks, architecture fit, benefits framing, and business readiness;
• Chairing the intake/PPM working forum - drive funding releases working with Finance based on stage-gate evidence, risk appetite, and benefits defined;
• Working with Executive Director, Business Transformation, Portfolio Leaders and Transformation Management Office on the IT governance framework (roles, artefacts, cadences, KPIs), ensuring proportional standards and consistent controls across programs and projects;

Enterprise Liaison & Investment Case Quality

• Partnering with business unit stakeholders to shape value-focused funding cases, embedding outcome metrics, cost and schedule delivery, change readiness, and benefits ownership;
• Coordinating IT department-level requests and resource allocations, resolving cross-portfolio conflicts through data-driven prioritisation and capacity views;
• Ensuring enterprise business cases traceability to strategy and capability uplifts as defined;

Portfolio Reporting, Forecasting & Performance

• Building an integrated reporting backbone which could include monthly portfolio forecasts (cost, schedule, benefits), KPI scorecards, risk and capacity heatmaps, and Class A executive packs, Board-level materials;
• Maintaining live dashboards (e.g., Power BI) with clear data lineage - standardise definitions for status, risk, benefits, and financials to support project-based decisions;
• Publishing performance management insights and actions by running quarterly portfolio reviews to re-balance investments as appropriate;

People Leadership

• Leading, coaching, and developing 2–3 Analysts and others as required to establish career paths and a culture of transparency, curiosity, and disciplined execution;
• Championing integrated planning with Architecture, Finance, and PPM Delivery functions - embed continuous learning and project lifecycle;

What you bring to the team

• Bachelor's Degree in Business, Finance, Information Systems, Engineering, or related discipline; MBA or relevant master’s degree is an asset
• Professional credentials preferred: PPM/PMI/ CBAP or equivalent, SAFe LPM/Lean Portfolio; familiarity with ITIL is an asset
• 10+ years of experience across portfolio management, strategy, or PMO/TMO leadership with significant exposure to capital planning and enterprise budgeting; including track record building intake/governance from the ground up
• Experience developing executive level reports and Board packs and driving cross-functional prioritisation in a regulated, asset-intensive or public-service context
• Comfortable operating at the intersection of strategy, architecture, finance, and delivery, with a pragmatic approach to proportional controls

What we offer

This is a regular full-time position with a target salary range of $125,400 to $156,800 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. 

Taking care of our employees is a top priority for us, and to do that, we offer benefits that help you stay healthy in all ways. Some of our great benefits include:

• Career development and learning opportunities
• Competitive compensation and comprehensive benefits
• Defined benefit Public Service Pension Plan
• Minimum four weeks’ vacation
• Hybrid work flexibility
• Wellness programs and employee discounts

Join us!

If this sounds like your next great career move, please submit your resume and cover letter by July 2, 2026 at 11:59pm.

"We connect communities and customers to people and places important in their lives.”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service, and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.