ADVISOR, ABILITIES MANAGEMENT

Victoria or Vancouver Lower Mainland

18-month Term

The Opportunity

At BC Ferries, our people are our most valuable asset. We are committed to supporting the health and well-being of our people so they can provide exceptional service to the communities we serve. We are currently seeking an Advisor, Abilities Management to join our team and play a key role in supporting the health, wellbeing, and successful return to work of employees across one of British Columbia’s most recognized organizations.

In this impactful role, you will lead the employee-facing adjudication and case management of STIIP claims, while managing WorkSafeBC and LTD files for a diverse portfolio of clients. Working closely with leaders, employees, unions, healthcare providers, and external partners, you will help create safe, timely, and sustainable return-to-work solutions that support both employees and operational needs.

You are a compassionate and knowledgeable disability management professional who thrives in a collaborative environment and is passionate about helping employees navigate complex occupational and non-occupational injury and illness cases with empathy, professionalism, and care.

The Role

Reporting to the Manager, Abilities Management, you add value and are energized by key areas of oversight such as:

• Overseeing occupational and non-occupational disability claims from intake through resolution, including adjudication, case triage, recovery planning, and return-to-work coordination;
• Supporting employees throughout their absence by maintaining regular communication and collaborating with healthcare providers, leaders, and union representatives;
• Facilitating a safe return to work, aiming to support a healthy workforce, minimizing absences, and managing disability costs effectively;
• Supporting employees throughout their absence by maintaining regular communication and collaborating with healthcare providers, leaders, and union representatives;
• Coordinating case management activities of all occupational and non occupational injuries and illnesses to support safe, timely, and sustainable returns to work;
• Providing expert guidance to support disability benefit eligibility, adjudication, ongoing management, and evaluation of complex STIIP, LTD, and WCB claims;
• Liasing with medical and other health care professionals to ensure accurate, timely, and complete information to support sick leave claims and planning for return to work and/or accommodation;
• Developing and implementing return to work and disability management policies and procedures in accordance with legal requirements and the collective agreement;
• Interpreting and applying collective agreement provisions related to STIIP and Return To Work processes working within the WCB Act and Regulation, Human Rights Legislation and Long-Term Disability Benefit Plans;
• Providing support and educating managers and employees off work on related processes, collective agreements and applicable legislation;
• Maintaining general awareness of applicable legislation including Employment Standards Act (ESA), Human Rights Code, Occupational Health and Safety Act, Freedom of Information and Protection of Personal Privacy Act (FOIPPA), and ensuring compliance within area of responsibility;
• Interacting on a regular basis with third party providers (i.e. Canada Life, Sunlife, WorkSafe BC) that provide assistance and support with the disability administration requirements;

What you bring to the team

• A Bachelor’s Degree in health related discipline such as disability management, health sciences, kinesiology, nursing, occupational therapy, or physiotherapy
• 4-6 years of experience in disability management activities and return-to-work planning. An equivalent combination of education and experience may be considered
• Solid Knowledge and experience in the areas of human resources, disability management, case management, occupational health and safety, and rehabilitation
• Strong Understanding of labour relations issues relevant to health and wellness, workplace safety and disability management including extensive knowledge of employee benefits and compensation

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online by June 14, 2026.

Additional information

The target salary range is $83,500 - $104,300 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience, and internal equity.

"We connect communities and customers to people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants. However, only those selected for an interview will be contacted.