OPERATIONAL TRAINING COORDINATOR 

NANAIMO 

The Opportunity 

At BC Ferries, we connect communities and shape coastal life - every day. Training is essential to delivering safe, reliable service, and our operational workforce depends on a highly coordinated training system to ensure they have the skills, certifications, and support they need to thrive.  

We are seeking a Coordinator, Operational Training to help ensure seamless training delivery for the Nanaimo and North Coast Regions. You will play a key role in supporting regional Training Managers, Advisors, and operational leaders by coordinating day-to-day training administration, maintaining training data and systems, preparing reports, and ensuring timely scheduling and logistics for hundreds of mariners and terminal personnel.  

If you enjoy a dynamic environment, excel at organization and systems coordination, and want to be part of a team dedicated to safety and professional development, this opportunity is for you.  

The Role 

Reporting to the Manager, Operational Training, you add value and are energized by key areas of oversight such as:  

• Supporting the Training Director, Senior Manager, Managers, Advisors, and Learning & Development Administrator/Analyst.  

• Drafting routine and specialized correspondence using Microsoft Office applications.  

• Developing statistical and narrative reports using various data management tools, including audience identification, succession planning data, expenditure projections, and comparative analysis of training effectiveness.  

• Maintaining and improving models and processes that support efficient and effective training delivery, including facilitating cross-departmental teams to optimize processes.  

• Analyzing training activity, labour data, and costs to produce baseline and ongoing metrics used to measure training efficiency.  

• Assisting with the development of the annual training plan and budget by providing costing and scheduling expertise.  

• Liaising with People Experience, Scheduling Services, and Operational departments to gather scheduling information, extract and manipulate data from OTA and HRMS, and conduct analysis to determine appropriate course offerings and participants.  

• Managing training enrolments and employee notifications as required.  

• Coordinating logistics for training events, including travel arrangements, venue booking, catering, and preparation of information packages for managers and trainees.  

• Supplying course and attendee information to Scheduling Services to support efficient deployment and operational readiness.  

• Maintaining master files and accurate records of all training activity.  

• Managing training supplies/equipment inventory and supporting trainers with materials preparation.  

• Ordering office and training supplies as needed.  

• Ensuring accurate coding of invoices and contracts, preparing purchase orders, monitoring and reconciling expenditures, and resolving discrepancies.  

What you bring to the team 

Education: 

• Post-secondary education or equivalent is an asset. 

• Previous HR or Training experience is an asset. 

Work Experience: 

• Two years of progressively more responsible positions in an administrative support role. 

• Background sufficient to demonstrate the knowledge and ability requirements for the job (background may include education, training, self-study, employment and other experience). 

• Intermediate computer skills, including Microsoft Office programs. 

• Experience with Oracle-based programs, as well as website design and maintenance is an asset 

Competency Requirements: 

• Ability to work effectively to establish and maintain cooperative and productive working relationships with a wide variety of individuals, groups, and clients.  

• Proficient in the use of Windows based software programs at an intermediate level or higher.  

• Ability to persuade or resolve a problem/issue with others to create mutually acceptable solutions, gain consensus or agreement, win cooperation, or to take a particular course of action.  

• Positive interpersonal skills with an ability to communicate effectively, both orally and in writing.  

• Ability to effectively and independently organize and manage a high volume of work to achieve results within acceptable timeframes while taking into consideration changing priorities and deadlines.  

• Ability to coordinate projects, including identifying priorities, anticipating needs, developing plans and budgets, and monitoring and evaluating results.  

• Ability to accurately compile, verify, research, and analyse data records, issues, or situations.  

• Ability to identify and assess options, make recommendations, and/or take appropriate action.  

• Ability to effectively identify, reconcile, investigate, and resolve discrepancies in financial documents and reports.  

• Ability to enter, manipulate, retrieve, and analyze data using Excel, Cognos, and other available tools.  

• Ability to work effectively in a team environment and able to influence others in a calm, courteous manner that achieves cooperation, understanding, and effective resolution of issues. 

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by January 18, 2026. 

Additional information 

The target salary range: $57,500-$61,800 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity.  

"We connect communities and customers to people and places important in their lives” 

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. 

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.