PEOPLE EXPERIENCE COORDINATOR

18-Month Term Certain

Nanaimo

The Opportunity

We are seeking a dedicated team member who excels in customer-focused environments and brings enthusiasm to the role. You have a passion for people, and your goal is providing a full range of administrative support for the People Experience team.

The role

Reporting to the Manager of People Experience, you will perform the following duties:

• Maintaining superior customer service skills and positive relationships in communications with employees and in resolving problems and issues
• Providing confidential administrative services including preparation of letters, various correspondence, reports and presentations
• Ensuring operational, regulatory and collective agreement compliance in completion of tasks
• Assisting with recruitment, interviewing, screening and selection of applicants for employment
• Assisting in the efficient upkeep and maintenance of departmental and employee personnel files and electronic records; system data entry required
• Processing, verifying and registering documentation related to Human Resource Employee Relations activities such as establishment control, recruitment, training, certifications, grievances, performance evaluations and classifications
• Coordinating the preparation, tracking and completion of the job postings and preparing related correspondence
• Coordinating field training plans and maintaining employee training records
• Maintaining confidential information, both electronically and manually

What you bring to the team

Education requirements:

• Post-secondary education in a related field or equivalent training and experience
• Post-secondary education in Human Resources is an asset

Work experience requirements:

• 1-3 years related experience in a complex unionized environment

Competency requirements:

• Strong interpersonal and customer focused skills
• Strong communication skills, both verbal and written
• Ability to multi-task, set priorities, and work well under pressure meeting established deadlines
• Flexibility, with the ability to work well in a fast paced ever changing environment
• Sound judgement, analytical, and problem-solving skills
• High level initiative and motivation
• Proficient in Windows based software programs
• Experience in the use of Oracle HR databased programs
• Accuracy and attention to detail
• Thorough understanding of company policies, regulatory requirements and collective agreement

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by November 9, 2025.

Additional information

The target salary range: $66,300 - $82,800 per annum.  The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

 "We connect communities and customers to the people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.