BUSINESS OPERATION FUNCTIONAL LEAD 

People & Safety 

Vancouver, Victoria, Nanaimo, or Hybrid 

2 positions 

The Opportunity 

BC Ferries is embarking on an important transformation with the implementation of a new Human Capital Management (HCM), Payroll, and Workforce Management (WFM) solution. We are hiring two Business Operations Functional Leads to take on key roles in this transformation, ensuring our systems and processes are designed to fully support our organizational goals.  

These critical roles within the HR Improvements Program (HRIP) will oversee a specific functional area, lead solution design and implementation, and ensure operational excellence in one of the largest and most impactful initiatives at BC Ferries. 

The Role 

Reporting to the Director, People Analytics & Systems, you contribute value through key areas of oversight such as: 

• Leading the design and oversight of your functional area to ensure alignment with business strategy and organizational goals; 

• Partnering with System integrator (SI), and Functional Leads and interest holders through all phases of the project, including design, data migration, testing, and go-live; 

• Validating solutions through multiple cycles of hands-on data and business process validation; engaging with the broader community when applicable (Prototype reviews + UAT); 

• Participating in testing defect triage discussions and the prioritization of issues identified; 

• Collaborating with other domain-specific leads to ensure functional alignment and integration across program areas; 

• Ensuring the functional area complies with organizational policies, standards, and regulatory requirements; 

• Applying best practices and methodologies to enhance efficiency, compliance, and functional performance; 

• Identifying and mitigating risks associated with the functional area; 

• Collaborating with Change Management team on impact analysis, communication strategy and plan; 

• Contributing to the training strategy preparation and review of the training material; 

• Communicating functional initiatives, progress, and outcomes to interest holders; 

What you bring to the team 

• Three to Five years’ experience being part of major project delivery, either through leading a team or collaborating across teams 

• A combination of education and experience that provides deep knowledge in HR domains such as Recruitment, Compensation, Payroll, or Workforce Management 

• Experience in project management methodologies (Agile, Waterfall) 

• Relevant HCM certifications  

• Demonstrated experience leading functional areas and collaborating effectively across diverse teams 

• Strong analytical skills and the ability to make data-driven decisions 

• Clear decision-making, problem-solving, and communication skills  

Join us! 

If this sounds like your next great career move, please submit your resume and cover letter by September 30, 2025. 

Additional Information 

The target salary range: $105,200 - $131,500 per annum.  The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.   

"We connect communities and customers to people and places important in their lives” 

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. 

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.