ORGANIZATIONAL DESIGN MANAGER

Vancouver Island or Lower Mainland

The Opportunity

At BC Ferries, people are at the heart of everything we do. As we navigate an exciting period of transformation, we’re committed to building an organization where our teams feel supported, empowered, and set up for success. To achieve this, we’re seeking a dedicated Organization Design Manager as an individual contributor to join our Total Rewards & Recruitment team, leading the development of organizational structures and frameworks that enable our people and teams to work effectively and deliver exceptional service to our communities.

This is a fabulous opportunity that requires an experienced expert who enjoys both hands-on and strategic, consultative work and can seamlessly pivot between both approaches as required. Join us to make a meaningful impact, partnering with senior leaders and People & Safety teams to create organizational structures and frameworks that enable our people to thrive and our operations to run effectively. You’ll bring a thoughtful, people-centered approach to designing systems and processes that balance organizational efficiency with a focus on employee experience.

The Role

Reporting to the Director, People Recruitment & Total Rewards, you contribute value through key areas of oversight such as:

• Establishing an organizational design framework and methodology that aligns with BC Ferries’ current and long-term goals (5+ years);
• Developing guidelines and processes to support People Experience Partners in designing scalable and effective organizational structures. This includes creating organizational design tools and templates;
• Acting as subject matter expert and provide consultation for People Experience Partners, senior leaders and other cross functional partners and stakeholders as needed;
• Creating and facilitating training in organizational design practices and guidelines;
• Collaborating with People Experience and business leaders to analyze current and future operating models, develop options, and recommend new organizational structures with associated costing;
• Working with partners to clearly define the roles and responsibilities of divisions, departments or teams, developing process maps and structures to enhance effectiveness and enable capability build;
• Partnering closely with the Total Rewards team (Compensation & Classifications) to ensure seamless transition from design to job levelling and alignment to our compensation framework;
• Facilitating or assisting with job analysis, including reviews of activities and responsibilities, as needed;
• Conducting comprehensive research and benchmark to similar organizations, utilizing data and best practices to inform and enhance structure and design;
• Compiling information, prepare reports, monitor frameworks and conduct monitoring activities;
• Keeping current with emerging theories and practices that support organizational design goals and BC Ferries objectives;

What you bring to the team

• Bachelor's degree in business administration, commerce or related discipline
• Minimum 8-10 years of relevant experience developing operating models and organizational design (either internal to HR or within a consulting context)
• Proven ability in building credibility and influence with leaders at all levels, up to C suite
• Strong presentation and communication (both written and verbal) skills are required
• Strong project management, time management, and leadership skills are required
• Experience working in a large, complex organization, consulting or start-up environment is considered an asset
• Experience implementing complex or large-scale transformations and/or change management
• Experience working in a unionized environment is an asset

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by September 28, 2025.

Additional information

The target salary is between $132,600 - $165,700 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity.

"We connect communities and customers to people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however only those selected for an interview will be contacted.