Senior Master, Minor

Cortes, Quadra, OR Campbell River

The Opportunity

We are seeking a dynamic leader to join as the senior member of the ship’s management team. Reporting to the Marine Superintendent, Central, this position is responsible for the overall management of the employees and vessel including managing and leading the Shipboard Management Team.

The role

Manages and leads the Shipboard Management Team by:

• Overseeing all watches and ensuring consistency for the safe and efficient navigation of the vessel between ports; consistency of strong Bridge teams
• Overseeing a comprehensive vessel and maintenance program, including cleaning, monitoring, and replacement of safety and fire equipment, bridge equipment, stores, publications, and certificates.
• Ensuring a high standard of customer service, resolving and providing guidance on the resolution of customer and employee problems, complaints and grievances
• Ensuring that all written policies and procedures are kept current and updated in VSM/eFleet
• Ensuring that route performance records for the vessel’s operation are in accordance with regulatory, certification, and audit requirements
• Coordinating the effective performance of the vessel and its personnel in providing safe, efficient, economic and timely transport of passengers and vehicles

Services as Company Management Representative Establishing and Maintaining a Safe, Secure, and Professional Work Environment by:

• Directing the Shipboard Management Teams in the implementation of performance and operational improvements
• Ensuring safe practice in vessel operation in accordance with the Company Safety Management System and that employee work practices meet WCB standards; regularly conducts emergency drills in passenger safety and control
• Working towards the Company goal of improving safety in all aspects of operations and taking proactive steps to reduce worksite accidents, injuries, and time lost from work
• Fulfilling role and responsibilities as the Vessel Security Officer
• Ensuring employee training programs in all phases of vessel operation and that crew members are familiar with policies and procedures
• Monitoring and ensuring compliance with internal and external regulations, legislation, company dress, and appearance standards
• Participating and/or leading investigations of incidents and internal inquires
• Taking corrective action and reporting equipment failures, damage, service interruption, and incidents
• Ensuring timely and effective communication amongst all watches and departments and with shore-based staff
• Ensuring procedures are always followed that safeguard against environmental pollution

Serves as Scheduling Services and People Experience Manager by:

• Attending job interviews of the Deck department, and participating in hiring and promotion decisions of deck employees
• Ensuring correct procedures are in place for orientating and familiarizing deck department employees
• Overseeing and ensuring the completion of annual performance appraisals for deck department employees
• Monitoring, guiding, coaching and addressing issues related to performance, conduct, and attendance
• Assisting in the development and progression of deck employees
• Attends grievance meetings with the Union as the management representative, with authority to resolve individual grievances in consultation with Human Resources
• Implementing disciplinary and corrective action for deck employees, up to and including termination

Manages the fiscal activity of the vessel by:

• Being responsible for the overall Deck budget for ship
• Ensuring effective vessel financial administration
• Monitoring the budget, controlling labour and non-labour expenditures, and explaining costs variances
• Taking timely preventative and corrective measures to ensure sound overall fiscal management of the vessel
• Performs other duties as required

What you bring to the team

Education/Academic Requirements and Work Experience:

• Master, Near Coastal or Master Mariner Competency
• Proficiency in the Microsoft Office Suite of Programs
• Training in business and leadership is considered an asset
• Experience as a Master of an intermediate or large vessel

Competency Requirements:

• Strong leadership demonstrated through reliable performance and positive interaction with others in the company
• An agent of change who is driven to ensure outstanding results
• Ability to identify and analyse business improvement opportunities that increase shareholder value
• Customer Service driven individual
• Strong written and oral communication
• Excellent interpersonal skills – necessary for leading and motivating a diverse workforce

Travel will be required

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by September 17, 2025.

Additional information

The target salary range: $144,700-$180,900 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

 "We connect communities and customers to the people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.