Cleaner/Driver

Salt Spring Island

The Opportunity

 Reporting to Chief Steward, as a Cleaner/Driver you will be responsible for cleaning interior passenger and crew areas of vessels and transports cash, materials, and luggage, responsible for the onboard recycling and separation programs on all applicable vessels.

The Role

• Driving a van to various locations in the Terminal picks up and delivers supplies, mail, revenue bags: loads and unloads foot passenger luggage; transfers large quantities of money from ship to shore to purchase coin; ensures safe handling, care, and transfer of passenger baggage
• Assisting customers in handling their baggage by transferring from carts to buses or other vehicles
• Cleaning washrooms; mixes cleaning solutions; wipes down counters, sinks and mirrors; replaces hand towels and toilet paper; removes garbage; cleans and disinfects toilets and urinals; mops decks; and re-stocks supplies
• Performing cleaning routines including windows, passenger seats, stairwells, elevators, bulkheads, air vents, garbage cans and (ids, storerooms, Officer, and crew quarters
• Picking up papers and garbage; vacuums and/or sweeps passenger areas and wipes up spills
• Packing and unpacks stores and distributes to appropriate departments
• Ensuring the onboard recycle program and the separation of wet waste is achieved through; emptying garbage containers from all areas of the vessel; operates garbage compactor; sorts and removes recyclables and ensures wet waste is not disposed of with other materials
• Performing additional duties including assisting with ordering and receiving cleaning supplies: sending out and picking up Laundry and mail; cleaning tables; vessel refit storing and de-storing; and reporting items needing repair
• Assisting in training new employees; ensuring the safe work practises of the job are identified to trainees; tying and securing carts, aware of all restrictions, # of dollies approved by Motor Vehicle Branch, vehicle safety check is complete, and safe Lifting practises are practised
• Ensuring terminal stops during turn-around are well planned and executed, understanding time pressures for the vessel departure and crew change
• Ensuring dollies and transfer carts are secure both ashore and during the voyage.
• Providing information to passengers about ferry schedules, routes, and fares: resolves passenger complaints or refers to supervisor. Seeks assistance from supervisor in urgent or emergency situations
• Providing orientation, guidance, and informal training to other employees.
• Supporting in other customers services related to catering department
• Participating in safety drills

What you bring to the team

Education and Experience:

• 1-2 years of customer service experience preferable in food service environments
• Successful completion of Grade 12
• Valid BC Drivers License Abstract (Class 5)
• Valid Seafarer's Medical Certificate
• Dangerous Goods Level 1 (Handler)
• Occupational First Aid Level 3 Certificate (may be required)
• Food Safe or HACCP Certificate 

Knowledge, Skills, and Abilities:

• Strong customer service skills
• Strong communication skills
• Strong team orientation
• High level of self-motivation and initiative
• Ability to work well under pressure

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by February 26,2025.

"We connect communities and customers to people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however only those selected for an interview will be contacted.